- What is your jewelry made out of?
Our pieces are made from 18K gold, diamonds, precious stones, semi-precious stones, and natural pearls. We do not work with silver, cubic zirconia, and moissanite. Our diamonds are earth mined diamonds and not lab created.
- Why do I have to provide a form of personal identification after I make a purchase?
- How can i see the pieces before i make a purchase?
Soho Diamonds is an online based fine jewellery shop. You can shop our pieces via our website.
- Can i customise my order?
Some customisations are applicable to our fine jewellery. Please contact us via WhatsApp, or via Instagram DM.
- Is Shipping insured?
Yes, all packages are insured and will most always require a signature upon delivery.
- What is your registration number?
Soho Diamonds is a registered individual establishment at the Ministry of Industry, Commerce & Tourism in the Kingdom of Bahrain. Soho Diamonds is licensed in jewelry design, sale/trade of jewelry related articles, and for retail sale via the internet.
Registration Number: 139744-2
- What is your VAT account number?
- How soon will i receive my order once it has shipped?
We ship via DHL express; GCC orders require 3-5 business days. International orders require 5-10 business days.
- What is your refund/exchange policy?
Please visit our Return Policy page.
- Do prices and shipping rates include tax?
The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.